Orange County Operations Manager - Ambulance Services
Full Time • Brea
Responsive recruiter
We’re expanding our life-saving emergency medical services to Orange County and need a passionate leader to manage our ambulance operations in Brea!
OPPORTUNITY: The Operations Manager is responsible for day-to-day operations, including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Director of Operations.
Status: Full-Time / Salary
OPPORTUNITY: The Operations Manager is responsible for day-to-day operations, including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Director of Operations.
Status: Full-Time / Salary
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Direct, monitor, communicate with, and evaluate all field employees in their assigned area.
- Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
- Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
- May prepare employee evaluations and field crew contact reports.
- Ensure PCR's and other field paperwork are 100% reconciled daily in conjunction with the PCR processing.
- Ensure 100% of operational response exceptions are brought to closure with the appropriate action.
- Provide staff counseling and guidance, and information regarding Advantage operations.
- Promptly investigates incidents involving assigned units or personnel, including, filing internal and external reports, and counseling staff.
- Ensure maintenance of adequate levels of staffing, equipment, and medical supplies for field units
- Implement and enforce company policies and standards.
- Perform direct BLS/ALS/CCT patient care activities.
- Maintain communication with other agencies and departments.
- Serve on committees with other departments to set policies and generate ideas.
- Perform other related duties as required.
- Prepare reports and manage projects as assigned by the Director of Operations.
- Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
- Attend scheduled meetings as required by the Director of Operations.
- Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
- Responsible for supervising, directing, and developing direct reports, including completing performance reviews, counseling sessions, etc.
REQUIRED CERTIFICATIONS:
- CA Driver License
- CA Ambulance Driver Certificate
- Medical Examiner's Certificate
- CA State EMT and/or Paramedic Card (Gray Card/Blue Card)
- BLS Provider Certificate
- Driver History Report (DMV printout or online version obtained within the last 30 days)
PREFERRED QUALIFICATIONS:
- Four years of EMS experience
- Two years of leadership experience
BENEFITS:
- 401(k)
- Dental Insurance
- Employee Assistance Program
- Health Insurance
- Vision Insurance
ADDITIONAL BENEFITS:
- Employee-Focused Work Environment
- Monthly Continuing Education
- Paid Time-Off
- Free, Tailored Uniforms
- Company Parties
HIRING PROCESS:
- Zoom and In-Person Interview
- Classroom Orientation
- On-the-job training with the Director of Operations
Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, Physical Agility Test, and required certifications verification.
Compensation: $72,500.00 - $82,000.00 per year
Advantage Ambulance, Inc is a BLS (Basic Life Support) and CCT (Critical Care Transport) ambulance provider headquartered in the city of Riverside, California.
Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. Our attention to service makes us a fast-growing medical transportation provider, geared to surpass the expectations of our customers.
Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. Our attention to service makes us a fast-growing medical transportation provider, geared to surpass the expectations of our customers.
In December 2016, Advantage achieved elite status by becoming Commission on Accreditation of Ambulance Services (CAAS) accredited. Only 1% of all ambulance organizations in the United States have achieved this accreditation. It is the “Gold Standard” in the ambulance industry. Our organizational performance and efficiency has increased clinical quality, and the continuity of care for our partners and patients we serve.
At Advantage our employees will always come first!
We believe in treating our employees like family, so they will treat their patients like family. We also believe in flexible scheduling and work-life balance so our employees can further their academic and professional journeys.
We believe in treating our employees like family, so they will treat their patients like family. We also believe in flexible scheduling and work-life balance so our employees can further their academic and professional journeys.
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